Delivery Information

Last updated: July 2026

Delivery Information

Every Of Scent order is carefully prepared, quality checked and securely packaged before dispatch to ensure it arrives in perfect condition.

Delivery Area

We currently deliver throughout the United Kingdom.

At this time, we do not offer international shipping.

Processing Time

Orders are normally processed within 1–2 working days.

Orders placed on weekends or UK bank holidays will usually be processed on the next working day.

Delivery Options

Royal Mail Tracked Delivery

Estimated delivery: 2–4 working days

Cost: £3.99

Free UK Delivery

Enjoy FREE Royal Mail Tracked Delivery on all orders over £60.

The correct delivery option and cost will always be displayed during checkout before payment is completed.

Order Tracking

Once your order has been dispatched, you’ll receive a confirmation email containing your Royal Mail tracking number.

Please allow a few hours for your tracking information to become available.

Delivery Address

Please ensure your delivery address is correct before placing your order.

If you’ve entered an incorrect address, contact us immediately at hello@ofscent.co.uk.

Unfortunately, we cannot guarantee that delivery details can be changed once an order has been dispatched.

Delayed or Missing Orders

If your order has not arrived, please:

  • Check your Royal Mail tracking information.
  • Check for any delivery updates from Royal Mail.
  • Check with members of your household or neighbours.
  • Check any nominated safe place.

If you still need assistance, please contact hello@ofscent.co.uk with your order number and we’ll be happy to help.

Damaged Deliveries

If your parcel arrives damaged, please contact us within 48 hours of delivery.

Please include:

  • Your order number
  • Photographs of the damaged parcel
  • Photographs of the product

We’ll investigate the issue promptly and, where appropriate, arrange a replacement or refund.

Our Delivery Promise

At Of Scent, every order is more than a parcel-it’s the beginning of your experience with our brand.

From carefully preparing your fragrance to securely packaging every order, we take pride in ensuring it arrives exactly as intended. Every detail is handled with care, so your first impression reflects the quality and craftsmanship behind Of Scent.

Contact

Of Scent Ltd

United Kingdom

Email: hello@ofscent.co.uk

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